Privacy Statement

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, including when you request a quote, schedule service, or contact us for support. This includes your name, address, phone number, email address, and property details necessary for providing security services.

We may also collect technical information when you visit our website, including IP address, browser type, and usage data, to improve our services and user experience.

How We Use Your Information

The information we collect is used to provide and improve our security services, communicate with you about quotes and appointments, process service requests, and send important updates about your security system.

We may use your contact information to reach you regarding service reminders, billing inquiries, and promotional offers related to our services. You may opt out of promotional communications at any time.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as monitoring centers, installation partners, and payment processors.

We may also disclose your information when required by law, to enforce our terms of service, or to protect our rights, property, or safety, or that of our customers or the public.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encryption of sensitive data, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but work continuously to maintain the highest standards of data protection.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may also request that we limit the use of your information or object to certain processing activities.

To exercise these rights, please contact us using the information provided at the end of this statement. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to access certain features.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated statement on our website.

We encourage you to review this statement periodically to stay informed about how we protect your information.