Our Story
Protecting Southwest Louisiana with integrity, expertise, and genuine care since 2012.
Local Experts, National Standards
Delgar Alarms & Surveillance was born from a simple observation: our neighbors in Jennings and across Southwest Louisiana deserved better security options. Too many companies offered generic solutions with distant support. We wanted to change that.
Founded in 2012 by a group of local technicians who had worked for national chains, we set out to build something different. A company where the customer knows your name, where technicians are full-time employees (not contractors), and where emergency calls are answered by people who actually live in your community.
Today, we've grown to serve thousands of residential and commercial clients across the region, but our core philosophy remains unchanged. We're still that team that shows up on time, explains every option clearly, and treats your property like our own.
Work With UsSecurity That Works for You
We believe professional security should be accessible, understandable, and genuinely protective—not confusing or overpriced.
Real Protection
We recommend based on actual risk assessment, not upselling targets. If you don't need it, we'll tell you.
Friendly Service
No pushy sales tactics. We educate and advise—you make the final decision with complete information.
Local Support
When you call, you reach someone who knows the area, the climate, and the specific security challenges here.
Long-Term Commitment
We service what we sell. No passing customers between providers or disappearing after installation.
Technology Forward
We stay current with the latest innovations so your system doesn't become outdated within a year.
Community Roots
We're not a franchise or a distant corporation. We're your neighbors, invested in a safer community.
Experienced Professionals
Our team brings decades of combined experience in security systems, installation, and support.
Robert Chen
Founder & Lead Technician
15+ years in security systems. Robert started Delgar after seeing too many customers get poor service from national companies.
Michelle Johnson
Operations Manager
Ensures every installation runs smoothly. Former IT director with a knack for systems management.
David Thibodaux
Senior Installer
Native of Lake Charles, David has installed over 400 systems across Southwest Louisiana.
Lisa Parker
Customer Support Lead
Your first point of contact. Lisa handles scheduling, questions, and makes sure nothing falls through the cracks.
Common Questions
Everything you might want to know about working with Delgar Alarms.
Do you serve my area?
We serve all of Southwest Louisiana including Jennings, Lake Charles, Sulphur, Westlake, Crowley, Opelousas, and the surrounding areas. If you're not sure if we cover your location, just give us a call—we'll let you know either way.
What brands do you work with?
We install and service systems from all major manufacturers including Honeywell, ADT, SimpliSafe, Ring, Nest, and commercial-grade systems like Avigilon and Hikvision. We're brand-agnostic and will recommend what fits your needs best.
Can I get service on an existing system?
Absolutely. We regularly service systems that we didn't originally install. Whether you need a sensor replaced, a system reprogrammed, or a full diagnostic, we can help. Same-day service is often available for urgent issues.
What makes you different from national companies?
Several things: We answer our own phones. Our technicians are employees, not subcontractors. We offer transparent pricing with no surprise fees. And we're local—so if there's an issue, we can be there quickly. Plus, you're not just an account number to us.
Do you offer financing?
Yes, we offer flexible payment options including 12-month interest-free financing for qualified customers. We also offer pay-as-you-go options for monitoring services. We'll work with you to find a solution that fits your budget.
Ready to Get Started?
Schedule a free consultation and discover why thousands of Southwest Louisiana residents trust Delgar Alarms.